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Privacy Policy

The privacy policy describes the rules of processing by “Chenope Polska Sp. z o.o.” (LLC) information about you, including personal data and cookies, i.e. cookies.

  1. General Information

  2. This policy applies to the website operating at the URL address:
  3. The website operator and the personal data controller is Chenope Polska Sp. z o.o., with its registered office in Warsaw, Plac Trzech Krzyży 3, 00-535 Warsaw, operating on the basis of an entry in the National Court Register kept by the District Court for the capital city of Warsaw, 13th Commercial Division under the number: KRS 0000960292, NIP number: 701 -107-91-09, REGON: 521496207.
  4. Operator’s e-mail address:
  5. The Operator is the Controller of your personal data in relation to the data provided voluntarily on the Website.
  6. The website uses personal data for the following purposes:
    • Running a newsletter,
    • Handling inquiries via the form,
    • Implementation of ordered services,
    • Presentation of the offer or information.
  1. The website performs the functions of obtaining information about Users and their behavior in the following way:
    • Through data is entered voluntarily in the forms, which are entered into the Operator’s systems.
    • By saving cookies in end devices (so-called “cookies”).


  1. Selected Data Protection Methods Used By The Operator

  1. The places of logging in and entering personal data are protected in the transmission layer (SSL certificate). Thanks to this, personal data and login details entered on the website are encrypted on the User’s computer and can only be read on the target server.
  2. Personal data stored in the database are encrypted in such a way that only the Operator holding the key can read them. Thanks to this, the data is protected in the event of the database being stolen from the server.
  3. The Operator periodically changes its administrative passwords.
  4. In order to protect data, the Operator regularly makes backup copies.
  5. An important element of data protection is regular updating of all software used by the Operator to process personal data, which in particular means regular updates of programming components.


  1. Hosting

  1. The website is hosted (technically maintained) on the Operator’s servers: DigitalOcean Holdings, Inc.


  1. Your Rights And Additional Information About How We Use Your Data

  1. In some situations, the Controller has the right to transfer your personal data to other recipients, if it is necessary to perform the contract concluded with you or to fulfill the obligations incumbent on the Controller. This applies to such groups of recipients:
    • public authorities,
    • authorized employees and associates who use the data to achieve the purpose of the website,
    • and other entities that, under relevant contracts signed with the Controller, process personal data for which the data controller is “Chenope Polska Sp. z o.o.” (LLC).
  1. Your personal data is processed by the Controller for no longer than it is necessary to perform related activities specified in separate regulations (e.g. on keeping accounts).
  2. You have the right to request from the Controller:
    • access to personal data concerning you,
    • their rectification,
    • removal,
    • processing restrictions,
    • and personal data transfer.
  1. You have the right to object to the processing indicated in point 3.3 c) to the processing of personal data in order to perform legally justified interests pursued by the Controller, including profiling, however, the right to object will not be exercised if there are valid legitimate interests grounds for the processing, overriding your interests, rights, and freedoms, in particular establishing, pursuing or defending claims.
  2. The Controller’s actions may be subject to a complaint to the President of the Personal Data Protection Office, ul. Stawki 2, 00-193 Warsaw, Republic of Poland.
  3. Providing personal data is voluntary but necessary to operate the Website.
  4. Your personal data are not and will not be used by the Controller to make automated decisions, and they are not and will not be subjected to profiling operations in the future.
  5. Personal data may be transferred to third countries within the meaning of the provisions on the protection of personal data. This means that the Controller may send them outside the European Union.


  1. Information In The Form

  1. The website collects information provided voluntarily by the User, including personal data if provided.
  2. The website may save information about the connection parameters (time stamp, IP address).
  3. The website, in some cases, may save information that facilitates linking the data in the form with the e-mail address of the User completing the form. In this case, the User’s e-mail address appears inside the URL of the page containing the form.
  4. The data provided in the form is processed for the purpose resulting from the function of a specific form, e.g. in order to process a service request or commercial contact, register services, etc. Each time, the context and description of the form clearly inform what it is for.


  1. Administrator Logs

  1. Information about the behavior of Users on the Website may be logged. These data are only used to administer the website.


  1. Important Marketing Techniques

  1. The Operator uses statistical analysis of website traffic through Google Analytics (Google Inc. based in the USA). The Operator does not provide the Operator of this service with personal data, but only anonymized information. The Service is based on the use of cookies on the User’s end device. In terms of information about User preferences collected by the Google advertising network, the User can view and edit information resulting from cookies using the tool:


  1. Information About Cookies

  1. The Website uses cookies.
  2. Cookie files (so-called “cookies”) are IT data, in particular text files, which are stored in the Website User’s end device and are intended for using the Website’s websites. Cookies usually contain the name of the Website they come from, their storage time on the end device, and a unique number.
  3. The entity placing cookies on the Website User’s end device and accessing them is the Website operator.
  4. Cookies are used for the following purposes:
    • maintaining the Website User’s session (after logging in), thanks to which the User does not have to re-enter the login and password on each subpage of the Website,
    • achieving the goals set out above in the “Significant Marketing Techniques” section.
  1. The Website uses two basic types of cookies: “session” (session cookies) and “permanent” (persistent cookies). Session cookies are temporary files that are stored on the User’s end device until logging out, leaving the Website, or turning off the software (web browser). “Permanent” cookies are stored on the User’s end device for the time specified in the cookie file parameters or until they are deleted by the User.
  2. Software for browsing websites (web browser) usually allows cookies to be stored on the User’s end device by default. Website Users can change the settings in this regard. The web browser allows you to delete cookies. It is also possible to automatically block cookies. Detailed information on this subject can be found in the help or documentation of the web browser.
  3. Restrictions on the use of cookies may affect some of the functionalities available on the Website.
  4. Cookies placed on the Website User’s end device may also be used by entities cooperating with the Website operator, in particular the following companies: Google (Google Inc. based in the USA), Facebook (Facebook Inc. based in the USA), Twitter (Twitter Inc. based in the USA).


  1. Managing Cookies – How To Express And Withdraw Consent In Practice?

  1. If the User does not want to receive cookies, he can change the browser settings. We reserve that disabling cookies necessary for authentication processes, security, and maintaining User preferences may make it difficult, and in extreme cases may prevent the use of websites.
  2. In order to manage cookie settings, select the web browser you use from the list below and follow the instructions:

Mobile devices: